Across India, the installation of smart meters is being rolled out to modernize the power sector and improve energy management. However, in Gujarat, this initiative has faced significant backlash. Residents, particularly in cities like Surat and Vadodara, have protested against the implementation of smart meters, citing various concerns. This article delves into the reasons behind the discontent, the features of smart meters, and the government’s response to the protests.
What are Smart Meters?

Evolution of Electricity Meters
Electricity meters have evolved significantly over the years:
- Conventional Meters: These meters featured a rotating dial to measure electricity consumption.
- Digital Meters: These provided digital readings of electricity usage, offering more accuracy than conventional meters.
- Smart Meters: The latest in metering technology, smart meters not only provide digital readings but also offer real-time communication with utility providers and users through smart devices.
Features of Smart Meters
Smart meters bring several advanced features:
- Real-Time Data Transmission: Smart meters send usage data to the utility company every 30 minutes, eliminating the need for manual readings.
- Remote Monitoring: Consumers can monitor their electricity consumption via smartphone apps.
- Prepaid Functionality: Users can load money into their meter accounts, similar to prepaid mobile phone services.
- Automatic Disconnection: If the balance drops below a certain level, the meter can automatically cut off the power supply.
- Bi-Directional Metering: Supports integration with renewable energy sources like rooftop solar panels.
Why Are People Protesting?
Increased Electricity Bills
One of the main grievances is that residents are experiencing higher electricity bills with the new smart meters. They claim that the billing rates seem inflated compared to the older meters, leading to financial strain.

Lack of Choice and Forced Installation
Residents have also protested the lack of choice in the installation of smart meters. Many reported that they were not given an option to retain their old meters and were threatened with penalties if they refused the new installation. This has led to resentment and a sense of coercion.
Prepaid System Concerns
The prepaid nature of smart meters has been another point of contention. Users are required to maintain a minimum balance, and if the balance depletes, the power supply is cut off. This system has caused inconvenience and frustration among those unaccustomed to or unwilling to manage a prepaid utility service.
Distrust and Lack of Transparency
There is a general mistrust regarding the accuracy and reliability of smart meters. Many residents feel that the meters are not transparent in their operations and fear potential overcharging or technical malfunctions that could lead to unfair billing.
Cybersecurity and Privacy Issues
With the ability to communicate data in real-time, there are concerns about the cybersecurity and privacy of the data collected by smart meters. Residents worry about potential hacking or misuse of their personal consumption data.

Government Response
Suspension of Smart Meter Installation
In response to the protests, Gujarat’s distribution companies have temporarily halted the installation of smart meters. They have acknowledged the concerns and aim to address the issues raised by the residents.
Pilot Programs and Transparency Measures
To build trust, the government plans to install smart meters in government offices and other public places as pilot programs. This initiative is intended to demonstrate the reliability and benefits of smart meters, dispelling misconceptions and building public confidence.
Communication and Awareness Campaigns
The government and utility companies are also focusing on communication and awareness campaigns to educate residents about the benefits of smart meters and how they work. These campaigns aim to address the misinformation and provide clarity on the new metering system.
Government’s Revamped Distribution Sector Scheme (RDSS)
The smart meter installation in Gujarat is part of the Central Government’s Revamped Distribution Sector Scheme (RDSS) launched in 2021. The RDSS aims to improve the efficiency and reliability of the power sector across India by installing smart meters and upgrading infrastructure.
Funding and Implementation
The scheme includes significant funding for states to modernize their power sectors. For Gujarat, the government has sanctioned ₹16,000 crore for the installation of smart meters from 2021-22 to 2025-26. Nationwide, the total outlay is over ₹3 lakh crore, with a budgetary support of ₹97,000 crore from the Central Government.
Progress and Future Plans
As of now, approximately 60,000 smart meters have been installed in Gujarat out of a planned 1.64 crore. Nationwide, 1.6 crore smart meters have been installed, with a target of 9.19 crore by 2025-26.
Conclusion
The implementation of smart meters in Gujarat has met with significant resistance due to concerns over increased bills, forced installation, and the prepaid system. While smart meters offer numerous advantages, including real-time data transmission and better energy management, building public trust is crucial. The government’s efforts to pause installations, run pilot programs, and conduct awareness campaigns are steps in the right direction. Addressing the residents’ concerns transparently and effectively will be essential in ensuring the successful adoption of smart meters across the state and the country.